ZipBooks keeps track of what is flowing in and out so that you are aware and keeps your business flourishing. In turn, you and your employees get paid on time. Being consistent with your billing cycles is another way to be sure you get paid on time and in full. With little effort you can generate and send out automatic online invoices. It is customizable and can be easily tailored to grow and change with your business. ZipBooks is a free, online based software that will manage all of your accounting needs. One of the best solutions for keeping track of time sheets, invoicing, expense tracking, and overdue accounts is ZipBooks. There are lots of tools out there to do small business accounting. If you are still relying on antiquated Excel-base d spreadsheets for all of your accounting needs, updating your billing system to an online software solution will save you time and headache. If they see any discrepancies they can contact you. This will give them peace of mind that you are sticking to your side of the contract. This type of software can provide your client with charts, graphs, and other types of easy to interpret graphics that will let the client know up-to-the-minute information on how their project is coming along, and can also show them the costs associated with their project so far. As you keep track of the work you do yourself, it keeps track of you. The nice thing is that there is now intuitive data software that can generate this data for you. Setting up a client login on your website or a third-party website that can generate understandable data for your client can really enhance your reputation as someone who gets things done. Just because you aren't ready to send an invoice to your client for completed work does not mean that you should not keep them apprised of your progress. Otherwise, the phones will start ringing again, as clients will want to know exactly what they are being billed for and why. Write something clear such as “20 hours labor”. For example, don't put “20wh” for 20 hours worked. You want your invoice to be as straightforward as possible so your clients know exactly what they are paying for. Use Clear Language On Your Invoicesĭon't use in-house or industry jargon on your invoices. Making sure that there are no ambiguities in your billing process can save you time and a lot of hassle. Otherwise, you might not avoid angry phone calls and emails. It might be wise to have them sign a contract page to be certain that they understand the terms of working with you. If you don't actually speak to your clients, ensure that the information is clear on your invoice. Ensure that they know how long they have to pay their invoice before late fees are incurred, and how late fees are assessed. Provide them with your fee, along with the terms for fees such as late payment penalties, down payment terms or installment payment terms. You want it to be crystal clear with your clients as to exactly what they are paying for when they use your services. ![]() Here are five tips for resolving billing problems that may come up with clients, and how you can gracefully handle one of the toughest parts of running a business. For businesses that deal directly with clients, this brings up the sometimes uncomfortable subject of asking them for money and actually having them pay it. Whether you are a lone freelancer or manager of many, money is what keeps you going. ![]() Categories Customer Experience Share: 5 Tips for Solving Billing Problems with Clients
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